Privacy Policy
Privacy: Achillea operates one of the world's customer friendly Internet superstores. It is our goal to offer competitive pricing, innovative use of technology, unparalleled product selection, value-added content and a high level of personalized service.
We use your e-mail address to send verification of your purchase or to notify you if a product is on back order. Your telephone number is used only if we have a question about your order and need to reach you quickly about your order.
Information Collection and Use: Achillea will not sell, share, or rent any of your personal information to others in ways different from what is disclosed in this statement. We collect information from you at several different points on our website which will help us in processing to your order in timely manner
Order: We request information from you on our order form. You are requested to provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, this contact information is used to get in touch with you.
Cookies: A cookie is a piece of data stored on your hard drive containing information about you. We use cookies to track your stay at our store. Usage of a cookie is in no way linked to any personally identifiable information while on our site. For instance, by setting a cookie on our site, it will track the products you put in your shopping cart. If you reject the cookie, they may still use our site. The only drawback to this is that you will be limited in some areas of our site.
For example, the user will not be able to participate in any of our personalization and customization features. Cookies can also enable us to track and target your interests to enhance the experience on our site.
Log Files: We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
Sharing: We will share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.
We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain share, store or use personally identifiable information for any secondary purposes.
We partner with certain third parties to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
Newsletter: If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. The user can unsubscribe at any given time after subscribing to the newsletter.
E-mail this page: If a user elects to use our referral service for informing a friend about our site, we ask them for the friend's name and email address. Achillea will automatically send the friend a one-time email inviting them to visit the site. Achillea stores this information for the sole purpose of sending this one-time email. The friend may contact us to request the removal of this information from our database.
Supplementation of Information: In order for this website to enhance its ability to tailor the site to an individual's preference, we combine information about the purchasing habits of users with similar information from our partners to create a personalized user profile. When a user makes a purchase from either of these two companies, the companies collect and share that purchase information with us so we can tailor the site to our users' preferences.
Special Offers: We send all new members a welcoming email. Established members will occasionally receive information on products, services, special deals, and a newsletter.
Site and Service Updates: We also send the user site and service announcement updates. Members are not able to un-subscribe from service announcements, which contain important information about the service. We communicate with the user to provide requested services and in regard to issues relating to their account via email or phone.
Correction/Updating Personal Information: Achillea offers you the ability to correct or change the information you submitted during registration at any time and as often as necessary. You can access and change it after signing into your account and going to your account settings. Users who are experiencing problems or who have any questions about how our services work can contact us.
Choice/Opt-out: Our users are given the opportunity to "opt-out" of having their information used for purposes not directly related to our site and/or to the third party service(s) the user requested at the point where we ask for the information. For example, our order form has an "opt-out" mechanism so users who buy a product from us, but don't want any marketing material, can keep their email address off of our lists.
Users who no longer wish to receive our newsletter or promotional materials from our partners may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email.
Notification of Changes: If we decide to change our privacy policy, we will post those changes on our Homepage so our customers are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.